Vacancy
IT Operations
Finance Technical Support Specialist – Data (m/f/d)
full-time
Berlin
Company Description
Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.
Job Overview
Are you coming from a finance, banking, or market-data environment and excited to grow deeper into the technical side of FinTech? If you bring strong analytical skills, an understanding of financial instruments, and curiosity about technology, we will train you to operate and support our proprietary index platform. This position offers a clear growth path from finance expertise into technical application support within a global, high-performance environment.
Your Tasks
  • Provide L1/L2 technical support for our proprietary index and market-data applications, ensuring stable and reliable daily operations
  • Monitor end-to-end financial workflows, analyzing data anomalies, pricing deviations, and index calculation behavior
  • Support business stakeholders in Hong Kong, Frankfurt, and Toronto with technical finance-related inquiries
  • Investigate incidents affecting index calculations and coordinate cross-functional resolution
  • Validate index methodology changes, corporate actions, and data feeds prior to release
  • Contribute to testing and quality assurance for platform updates
  • Maintain documentation of financial processes, controls, and application workflows
  • Identify opportunities to automate repetitive tasks or improve data quality controls
  • Participate in weekend support rotations for release and pre-market checks
Your Profile
  • Minimum 3–5 years of experience in financial markets, e.g. market data, trading operations, risk, investment operations, middle office, structuring, or index/ETF operations
  • Proficiency in SQL and Linux
  • Strong understanding of financial instruments (equities, fixed income, corporate actions, reference data)
  • Analytical mindset with interest in technology and willingness to learn application support
  • Exposure to basic scripting concepts (Python, VBA, or similar) is a strong plus
  • Familiarity with market-data providers (Bloomberg, Refinitiv, ICE Data Services)
  • Structured and detail-oriented approach with strong problem-solving skills
Our Offer
  • Global Team: Join our motivated international team at Solactive
  • FinTech Excellence: Experience FinTech excellence at Solactive
  • Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture
  • Special Benefits: Job ticket, access to Corporate Benefits, modern office space with ergonomic set-up, employee lounge, and free beverages and fruits
  • Community & Networking: Engage in our various networking events
  • Professional Development: Grow both personally and professionally through our diverse training offers
Your Application
Interested? Don’t miss your chance and directly apply online by clicking the “Apply now” button on our website and filling in the application form. Please make sure to also upload your CV, cover letter and relevant references. We are looking forward to hearing from you! 

To all recruitment agencies: We do not accept unsolicited CVs/Candidate Profiles. Please do not forward any CVs/Candidate Profiles to any Solactive employee in any location. Any requests for cooperation have to be addressed directly to HR. Any costs associated with unsolicited CVs/Candidate Profiles are not being covered by Solactive.

SOLACTIVE AG
German Index Engineering
Human Resources
Platz der Einheit 1 
60327 Frankfurt am Main 
For further information, please visit: www.solactive.com/career/
Recruiting process
It really is all about the people.

  1. 1.

    Screening Call

    Recruiter

    The screening / introduction round is focus on assessment of a candidate's basic qualifications and determine whether (s)he is a good fit for the role and the company.

  2. 2.

    Meeting the team

    Hiring manager + team

    The team round is focused on the candidate’s subject-matter know-how and abilities. The interviewer will ask questions specific to the job and the candidate’s prior experience. The candidate will be expected to provide specific examples to demonstrate his/her subject- matter knowledge.

  3. 3.

    Task round

    From the hiring manager + team

    This one is an optional round, primarily targeted towards technical roles such as developers, that aims to filter out unfit candidates based on their coding skills.
    As part of the optional task round, the candidate will be given a home task to solve within a specified Roopalieline, which they will need to complete and send back to the hiring team for evaluation.

  4. 4.

    Management talk

    HR business partner + Department Head / C-Level

    The management round is the opportunity for the candidate to show qualifications and motivation for the role, from a strategic company-fit point of view.
    Moreover, it is an opportunity for the candidate to learn more about the company's culture and vision.

Roopali

Hello!

We’re constantly looking for talented people to join us, and have opportunities available in a wide variety of roles.

Roopali, Human Resources

Do you need your own index?

We constantly develop tailor-made and multi-asset class index solutions.